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EVERSIL Tech Solutions — Solutions Beyond Digital

AI & Automation · Marketing Automation

The right message, to the right person, at the right time — automatically.

Email, WhatsApp and SMS journeys triggered by behaviour, connected to your CRM and analytics.

What is Marketing Automation?

Marketing automation sends personalised messages based on what people do — signing up, visiting a page, abandoning a cart, attending an event — so communication stays relevant without manual effort.

Who is it for?

  • Businesses with long consideration cycles
  • E-commerce brands focused on repeat purchase
  • Education and events businesses with time-bound journeys

What problems does it solve?

  • Leads go cold between first contact and readiness to buy
  • Customers only hear from you when you want something
  • Batch emails with poor engagement

How does EVERSIL approach it?

  1. 01

    Journey mapping

    Key moments where timely messages help the customer.

  2. 02

    Segmentation

    Audiences based on behaviour, stage and interest.

  3. 03

    Content and triggers

    Messages written, designed and connected to triggers.

  4. 04

    Test and refine

    Subject lines, timing and content tested over time.

What does implementation include?

  • Journey map
  • Automated sequences
  • Segmentation setup
  • Performance reporting

How long does a typical project take?

First journeys in 3–5 weeks.

What information do we need from you?

  • Access to email/CRM platform
  • Consent records for contacts
  • Content input

What should you consider before starting?

  • Respect consent and unsubscribe rules in every market

Questions businesses ask

  • Often not. Many CRMs and e-commerce platforms include automation features; we'll use what you have where it's sufficient.

  • Welcome and onboarding sequences, lead nurturing, abandoned-cart and browse reminders, re-engagement, post-purchase follow-up and event reminders — across email, WhatsApp and SMS where appropriate.

  • Marketing automation nurtures people before and after a sale with relevant messages; CRM automation organises sales work such as assignment, follow-up tasks and pipeline updates. They work best when they share data.

  • We can plan the journeys and write and design the messages, or work with copy your team provides.

  • Every journey respects opt-in status, includes a clear way to unsubscribe and follows the rules for each channel and market.

  • Opens and clicks are useful signals, but we focus on outcomes such as replies, bookings, purchases and repeat orders, tracked through to your CRM or store.

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